Customer Support

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Subtypes

What's in customer support.customer support.

Communications

Escalation Path Data

When tickets escalate, why, and to whom -- the operational data that reveals broken processes and training gaps.

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Communications

Consumer Complaint Data

CFPB complaints, BBB filings, and AG office reports -- the consumer protection data that predicts class-action lawsuits.

Price Range$100,000.00 per record

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Communications

Customer Support Transcripts

Full chat and email support conversations with resolution labels -- the dataset that trains AI agents to handle 80% of tickets.

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Communications

Chatbot Conversation Logs

User-bot dialogue with intent labels, fallback triggers, and handoff points -- the failure data that makes the next chatbot better.

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Communications

Return & Refund Reason Data

Why customers return products, category by category -- the product quality signal e-commerce companies pay to aggregate.

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Communications

CSAT Survey Data

Customer satisfaction scores with verbatim comments across industries -- the benchmark data CX platforms sell for $25K/year.

Price Range$74,500.00 per record

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Communications

Helpdesk Ticket Data

Millions of categorized support tickets with resolution times and satisfaction scores -- the training data for AI that replaces L1 support.

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